CLIENT STORY / BNI

BNI+ Makes Better Meetings

A custom ERP, designed and built by Garo, that plans, manages and delivers chapter meetings and regional content for the world's largest business networking organization.

BNI — Business Network International
335,000+
Members served
11,200+
Chapters
76
Countries
6
Languages at launch
THE CHALLENGE

Run the same great meeting, everywhere in the world.

BNI is the largest business networking organization in the world, with over 335,000 members in more than 11,200 chapters across 76 countries. Every chapter runs a weekly meeting — and the quality of those meetings is the product. Keeping agendas, scripts, presentations, regional content and reporting consistent at that scale is an operations problem long before it is a software one.

Garo designed and developed BNI+, a custom ERP solution that plans, manages and delivers chapter meetings along with regional and national content. It was developed locally, rolled out in Canada, and then officially launched worldwide in six languages.

WHAT WE BUILT
Meeting agenda & timeline

Every chapter runs the same proven meeting structure, with the agenda, script and timing generated and kept on track automatically.

Presentations & regional content

Head-office and regional content is distributed into each meeting deck, so local chapters always present the current material.

Attendance & analytics

Attendance, participation and chapter performance are captured as the meeting happens — no separate reporting chore afterwards.

Post-meeting newsletter

The system writes and issues the follow-up newsletter from the meeting record, closing the loop without manual assembly.

Built to stay up

High-availability infrastructure was deployed across multiple AWS clusters with load balancing, multiple layers of redundancy and full disaster recovery — because thousands of meetings happen every week and none of them can wait.

The outcome

BNI+ has been widely adopted and met with great praise and enthusiasm across the organization. In November 2024, Garo was awarded BNI's coveted Innovation Award in Honolulu.

They worked with agility, integrity, and a dedication to doing the right thing — even when it was the hard thing.

BNI leadership, on working with Garo

IN THEIR WORDS

Watch the award and the client's take

See Garo receive BNI's Innovation Award in Honolulu.

Robert Gorecki, VP Product at BNI Global, on what it's like working with Garo.

WHY THIS MATTERS FOR YOU

The same approach, applied to your operations

BNI+ started the way every Garo engagement starts: mapping how the work actually happens, then automating the repetitive parts and connecting the systems around them. Whether you run 11,200 chapters or a single busy office, the method is the same — understand the operation, remove the manual steps, and support it for the long term.

LET'S BUILD YOURS

Let's build the perfect solution for your business

Talk one-on-one with a Garo principal and get straight answers about your software and automation needs — no obligation, no jargon.