Why Bespoke vs. SaaS

Many businesses have had poor experiences trying to develop their own software in the past. Often, that’s because developers skipped a critical step: deeply understanding the business itself. 

At Garo, we take a more strategic approach: 

1. We begin with a thorough discovery process—learning exactly how your business runs, where inefficiencies exist, and what you need to improve. 
2. We build a solution that aligns with your unique workflows, ensuring it solves problems instead of creating new ones. 

The key difference? We don’t just build software—we solve business challenges. That’s why our solutions drive real results.

SaaS tools can look attractive at first, but there are hidden downsides that could limit your growth or add costs down the road. 

Here’s how custom software built by Garo stands apart: 

• Ownership: With SaaS, you’re renting someone else’s tools. You don’t control the data, features, or how they evolve. With a custom solution, you own it—it’s an asset. 
• Business Value: Many acquisitions today are less about the specific business and more about the custom tools that power it. Proprietary software that solves a business problem can significantly increase your company’s valuation. 
• Integration: Off-the-shelf software forces your business to adapt to its Our custom solutions integrate perfectly with your systems, so everything works in sync. 
• Long-Term ROI: Custom software may require more upfront investment, but the payoff comes in efficiency, accuracy, and scalability—delivering savings for years to come. 

The bottom line: Garo builds tools that work for your business, not someone else’s.

Custom software can be a game-changer during transitions like acquisitions, sales, or passing down a family business. 

Here’s why: 

• Increasing Valuation: Buyers look for assets, and proprietary software is one of the most valuable assets you can offer. A custom tool that improves efficiency or captures unique processes is a powerful selling point. 
• Standardizing Operations: When two businesses merge, workflows often clash. Custom software helps align systems and teams quickly, reducing friction and increasing productivity. 
• Future-Proofing: Passing a family business to the next generation? Custom tools can modernize operations, streamline training, and preserve institutional knowledge in a digital format—making the handover smoother and more successful. 

Whether you’re selling, scaling, or passing the torch, we help you build tools that strengthen your business for the long term.

SaaS tools are often built for the masses, not for your business. While they can handle generic tasks, they come with trade-offs: 

1. Rigid Features: You’ll end up paying for features you don’t need—and missing critical ones you do. 
2. Lack of Control: With SaaS, you’re locked into their roadmap and pricing. If they raise costs or change features, you’re stuck. 
3. Scalability Issues: SaaS tools aren’t built for your unique growth plan. Custom solutions scale with your business. 
4. Data Limitations: SaaS providers own the software—and sometimes control or analyze your data. With Garo’s custom tools, your data remains private, secure, and yours alone.
5. Data Privacy – Maintaining a competitive advantage- its your closed eco system. Are you ok with the risk of your info leaking to your competitors

If you’re serious about solving a complex problem, custom software ensures you get exactly what you need, without compromise.

That’s why we prioritize our discovery process. Think of discovery as a low-risk way to ensure the solution will deliver the results you need. During discovery, we: 

1. Map out your workflows, challenges, and goals. 
2. Create a clear blueprint for the software solution. 
3. Provide you with full transparency—so you know exactly what you’re getting before committing to development. 

By separating discovery from development, we give you confidence and control every step of the way.

We specialize in solving complex business challenges across industries—whether it’s B2B, B2C, or something in between. 

Here are a few examples: 

• Manufacturing: For companies like Wolftek and Fiberlam, we built tools to manage materials and workflows, reducing waste and increasing accuracy. 
• Real Estate Law: We developed platforms to automate complex legal documentation, streamlining processes and improving client service. 
• Merged Businesses: For companies integrating new acquisitions, we’ve built software to unify operations and data across systems. 

No matter the industry, if your processes are inefficient, repetitive, or unique, we design tools that make your business run better.

AI is here, but it’s only as powerful as the data and tools it works with. Custom software lays the foundation for your business to fully leverage AI: 

• It captures your unique processes and data. 
• It allows you to integrate AI on your terms—whether it’s automation, analytics, or decision-making tools. 

If you’re thinking about the future, building custom tools now puts you ahead of competitors who rely on generic software.